RETURN & REFUND POLICY

Return, refund, and size-exchange requests must be emailed to info@humble-official.com by the end of the seventh calendar day, counting the day after carrier-confirmed delivery as day one. Calendar days include weekends and public holidays. For example, if delivery is recorded on September 5, email your request no later than September 12. This is the deadline to send your request, not for the returned item to reach us. Once a request is approved, the item must be shipped back within seven calendar days using the instructions we provide.

If tracking shows delivery but you have not received the order, please contact us promptly. We will handle this under the lost or missing shipment process in our Shipping policy, rather than treating it as a standard return request.

Faulty, damaged, or incorrect items
If you receive an item that is faulty, damaged, or different from what you ordered, send us your order number, a description of the issue, and clear photos. After review, we may arrange a repair, replacement, exchange, or refund as appropriate. If we ask you to return the item, you must pay the return shipping cost upfront and retain proof of postage and payment. Once we receive and inspect the item and confirm that the issue is our responsibility, HUMBLE REPRODUCTION will reimburse the return shipping cost and cover the cost of shipping a replacement to you.

Size exchanges
A size exchange must be requested by email within the seven-calendar-day request period defined above and is subject to stock availability. The replacement must be the same style and color. The item must be unused, unworn, unwashed, unaltered, and returned in its original condition with all tags and packaging intact. Email info@humble-official.comto request a size exchange and wait for our approval before returning the item. Once approved, ship the item back within seven calendar days following our return instructions. The customer is responsible for return shipping, replacement shipping, and any applicable duties, taxes, tariffs, or brokerage fees. If the requested size is unavailable, we cannot offer a size exchange. We do not issue refunds solely because a size does not fit, including when the requested replacement size is unavailable. For faulty, damaged, or incorrect items, follow the separate procedure above. After we receive and inspect the item and confirm that the issue is our responsibility, we reimburse return shipping and pay for replacement shipping.

Sale items
Items marked down from their original price are final sale and are not eligible for return, refund, or exchange, including size exchanges. Faulty, damaged, or incorrect sale items follow the separate procedure above. This rule applies subject to any rights that cannot be excluded under applicable law.

Other returns
We do not accept returns or issue refunds for change of mind, fit preference, or ordering the wrong style, color, or size. The size-exchange option above is the only exception and remains subject to availability.

Materials and appearance
Some pieces may show subtle differences in color, texture, or appearance due to their materials or how they are made. Please refer to the individual product description. If you have any questions about an item you receive, please contact us so we can help review it.

Refunds
Approved refunds are issued to the original payment method after the returned item has been received and inspected. The time it takes for the refund to appear depends on the payment provider. Original shipping charges are non-refundable unless the return was approved because the item was faulty, damaged, or incorrect. Duties, taxes, tariffs, and brokerage fees are not refunded by HUMBLE REPRODUCTION, except where required by applicable law.

Return shipping
For customer-paid returns or size exchanges, use a trackable service and retain proof of postage. We recommend shipping insurance for higher-value items because we cannot guarantee receipt of a return that is lost in transit.

For assistance, contact info@humble-official.com.